Privacy Policy
At M TECH Massage Chairs, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or purchase our products.
By using our website or services, you agree to the terms described in this Privacy Policy.
Information We Collect
When you interact with our website, place an order, or contact us, we may collect your personal information.
The information we collect may include:
Personal Information
• Name
• Phone number
• Email address
• Delivery address
Order and Purchase Information
• Product selections and order details
• Delivery instructions
• Payment method
Information from Contact Forms and Messages
We may collect information when you contact us through:
• Website contact forms
• Telegram
• Facebook Messenger
• Customer support enquiries
Website Analytics and Tracking Technologies
Our website may use analytics and tracking tools to automatically collect certain technical information, such as:
• Cookies
• Google Analytics
• Meta Pixel (Facebook Pixel)
• Other website performance tracking tools
This information may include:
• IP address
• Browser type
• Device information
• Pages you visit
• Interactions with advertisements
These tools help us understand how visitors use our website and improve our services.
How We Use Your Information
The information we collect is used to provide and improve our services.
We may use your information for the following purposes:
• Process and confirm product orders
• Coordinate delivery and installation services
• Provide customer support
• Send order updates and service messages
• Improve our website and customer experience
• Send optional promotional offers or product updates
We only use customer information for legitimate business purposes.
Information Sharing
M TECH Massage Chairs does not sell, rent, or trade personal information to third parties.
However, when necessary, we may share information with trusted service providers to operate our business, such as:
• Delivery and logistics services
• Payment processing services
• Website analytics tools
• Marketing platforms (such as Google Ads or Meta Ads)
These third-party service providers are required to handle information securely and use it only for its intended purpose.
Cookies and Tracking Technologies
Our website may use cookies and tracking technologies to improve the user experience and analyse website performance.
Cookies may be used to:
• Remember user preferences
• Analyse website traffic
• Improve advertising relevance
You can disable cookies through your browser settings, but some website features may not function properly if cookies are disabled.
Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, or disclosure.
All customer information is kept strictly confidential and is used only for legitimate business purposes.
Your Privacy Rights
You have the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of receiving promotional or marketing messages
If you would like to exercise any of these rights, please contact us using the contact details below.
Contact Information for Privacy Requests
If you have any questions about this Privacy Policy or would like to make changes to your personal data, please contact us:
📍 Address: 15 Ching Wah Street, North Point, Hong Kong
📞 Phone: +85292907448
🌐 Website: https://mtechahop.hk
🕘 Business Hours
Monday to Saturday: 11:00 am – 7:00 pm
Sunday: 11:00 am – 3:00 pm
Privacy Policy Updates
M TECH Massage Chairs may update this Privacy Policy from time to time to reflect changes to our services or legal requirements.